Legal
Data deletion
You can remove Lemmek's access to your social accounts and have your data deleted at any time. This page explains how, and lets you check a deletion request.
Contents
Deletion request
Request received.
Deletion completes within 7 days. Copies in encrypted backups are removed within 30 days. Keep this code if you contact us about this request.
Deletion request
This confirmation code is not valid.
Check the link you received, or email privacy@lemmek.com and we will confirm the status of your request.
Check a request
If you removed Lemmek from Facebook or Instagram, Meta gave you a link with a confirmation code. Open that link to see the status of your request here.
1. Revoke access on the platform
Removing our app in the platform's settings immediately stops Lemmek from publishing to your account. We are notified or detect the revocation and delete your data.
- Open Instagram and go to your profile, then the menu, then Settings and activity.
- Open Website permissions, then Apps and websites.
- Find Lemmek (or the app name shown when you connected) under Active, and choose Remove.
- Go to Settings and privacy, then Settings.
- Open Business integrations (for Pages) or Apps and websites.
- Select Lemmek and choose Remove. You can also tick the option to delete posts the app published, if you want them removed from Facebook.
TikTok
- In the TikTok app open Profile, then the menu, then Settings and privacy.
- Open Security, then Apps and services (named "Manage app permissions" in some versions).
- Select Lemmek and choose Remove access.
Google and YouTube
- Open Google Account security settings: third-party access.
- Select Lemmek and choose Delete all connections or Remove access.
Other platforms
LinkedIn, Pinterest, X, Bluesky and Mastodon each list connected apps in their account or security settings, where you can remove Lemmek. For a Telegram channel, remove our bot from the channel's administrators. Menu names may vary between app versions.
2. Request deletion by email
Email privacy@lemmek.com with the subject "Data deletion request" and include:
- the platform and the username or Page name of the connected account;
- the product you connected it through, if you know it.
We may ask you to confirm that you control the account before deleting data. We reply with a confirmation code you can use on this page.
3. What is deleted
- OAuth access and refresh tokens for the account;
- account identifiers: platform id, username, display name and avatar;
- content and media uploaded for publishing to that account, including scheduled posts that have not been published;
- publishing results and platform responses linked to the account.
We keep only the minimum needed to prove the deletion took place (the request code, date and platform) and security audit records, which are deleted after 1 year. Posts already published on a platform are controlled by that platform; you can delete them there.
4. How long it takes
| Where | Deleted within |
|---|---|
| Publishing stops | Immediately after revocation is received |
| Primary systems | 7 days |
| Encrypted backups | 30 days |
5. For customers
Customers can delete an end user's data at any time with the API (POST /v1/profiles/{id}/erase) and receive a webhook when deletion completes. To close your own Newerse OÜ customer account and delete its data, email privacy@lemmek.com.